PRIVACY POLICY

Dr. Silvia Kurpanik (from now for simplicity “Silvia Kurpanik“) cares about your privacy. For this reason, we collect and use personal data only as it might be needed for us to deliver to you our services. The User’s personal data includes information such as name, surname, address, e-mail address, telephone number.

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.

If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer (“DPO”) by contacting us at the dedicated address: privacy@drsilviakurpanik.com.

This inbox is actively monitored and managed so that the user can directly contact Silvia Kurpanik for any need related to privacy.

How and what information do we collect?

Silvia Kurpanik collects some personal information so that we can provide the best possible experience when you utilize our services through our website.

Personal data will be collected directly when:

1) The User registers on the site through the registration form at https://drsilviakurpanik.com/registrati/
Data collected: Name – Surname – Address – Date of birth – Fiscal code – Telephone number – E-mail address

2) The User completes the contact form at https://drsilviakurpanik.com/en/contacts
Data collected: Name and Surname – E-mail address – Telephone number

3) The User uses the chat system integrated into the site
Collected data: Name and Surname – E-mail address – Telephone number

Silvia Kurpanik memorises the e-mails sent by the User on the mail server where the website owned by the SiteGround service provider resides. The details of the stored e-mail are: date, sender, recipient, subject, message size, sender and routing information.

Some data will be collected indirectly through cookies when:

1) The user browses our website after having read and accepted our Privacy Policy and Cookies Policy

Silvia Kurpanik uses cookies to store the information necessary to improve navigation within its website (technical cookies), for analysis of the number of site visits (third-party cookies), for remarketing functionality (third-party cookies), to display content from external platforms (third-party cookies).

Silvia Kurpanik uses Google Analytics as a web analytics service provided by Google Ireland Limited or by Google LLC (depending on the location from which the service is used) to collect information on interactions with our website such as the pages visited, the time spent on each page, the operating system and the web browser used and information on networks and IPs.
Personal data collected: cookies and usage data.
Privacy PolicyOpt Out
The Google Analytics service is set up with the anonymization function of the active IP addresses.
Anonymisation works by shortening the IP address of the users within the borders of the member states of the European Union or in other countries participating in the agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google’s servers and shortened within the United States.

Silvia Kurpanik uses visualization services from external platforms (Google Fonts and Google Maps). These services allow you to view content hosted on external platforms directly from the pages of this website and to interact with them. If a service of this type is installed, it is possible that, even if users do not use the service, the same collect traffic data relating to the pages in which it is installed.

The information collected through cookies of Google can be sent to Google and stored on servers in different countries from the user’s country of residence. Although the information collected does not include personal data such as names, adrresses, telephone numbers, etc., the information collected is used by Google in compliance with the privacy policies of the country of origin. The user can check the technologies used by Silvia Kurpanik simply reading the dedicated Cookies Policy document.

Silvia Kurpanik uses Google Fonts (Google)
Google Fonts is a service for displaying character styles managed by Google Ireland Limited or by Google LLC (depending on the location from which the service is used) that allows this website to integrate such content within its pages.
Personal data collected: Usage data. Various types of data as specified by the privacy policy of the service.
Privacy Policy

Silvia Kurpanik uses Google Maps (Google)
Google Maps is a map display service managed by Google Ireland Limited or by Google LLC (depending on the location from which the service is used) that allows this website to integrate such content within its pages.
Personal data collected: cookies and usage data.
Privacy Policy
The map on the Contacts page are NOT enabled by default. To enable them, click on “Click to load Google Maps”.
Silvia Kurpanik uses Google reCAPTCHA (Google)
Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited or by Google LLC (depending on the location from which the service is used).
Use of the reCAPTCHA system is subject to Google’s Privacy Policy and Terms of Use.

Video call service integrated into the site

E-Healt Institute – Dr. Silvia Kurpanik uses an integrated video call system based on the service provider Webcamconsult BV – Heveland 9 4617 MA Bergen op Zoom, Netherlands

The data protection officer of this service is Mr. M.Tjioe – info@webcamconsult.com

The personal data processed in the video call service are:
First Name, Last Name, E-mail Address, Date of Birth, Sex, Address, Telephone Numbers and other information transmitted during medical consultation.

The processing of such data is necessary in order to be able to use our service.

The purposes for which these data are collected and stored are: complete medical advice, provide you with the services you requested and for the payment of the sums due.

The data will be kept for the time strictly necessary to provide the services you requested and used exclusively for the purposes for which they were provided.

Your data will not be shared with third parties except to enforce our rights or fulfill legal obligations.

The video call service uses technical, functional and analytical cookies that do not violate your privacy.

The cookies used are necessary for the technical operation of the service and for your ease of use.

You can disable cookies from your Internet browser so that you no longer save cookies. You can also delete all information previously stored via the browser settings. With the removal and blocking of these technical and functional cookies the video call service may no longer be able to function properly.

You have the right to view, correct or remove your personal information. You can do this by contacting your consultant or by writing to us at privacy@drsilviakurpanik.com. You also have the right to revoke any authorization for data processing or to oppose the processing of your personal data by the video call service provider and / or request data portability. To ensure that the request is made by you, we will ask you for a copy of your identity document with photo and a contact address where you can contact you. Your requests will be processed as quickly as possible.

The video call service provider takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes to your data. If you think your data is not adequately protected or if you have evidence of abuse, contact us immediately at privacy@drsilviakurpanik.com.

The video call service provider adopts the following security measures to protect your data:
– Security software, such as an antivirus scanner and a firewall.
– TLS (formerly SSL) We send your data via a secure Internet connection. This can be seen from the “https” address bar and the padlock icon in the address bar.
– DKIM, SPF and DMARC. These are three Internet standards that we use to prevent you from receiving emails on our behalf that contain viruses, spam or that are aimed at obtaining personal data.

COOKIES SETTINGS

Own site cookies (essential and others)

You can disable all cookies and hide the cookie message bar by disabling the switch below (for this you need 2 cookies, all others will be removed).


You can disable site essential cookies and all other cookies by disabling the switch below (except 2 from av_privacy_allow_cookies).

Specific third-party cookies and services:

You can prevent the collection of your data by Google Analytics by disabling the switch below. An exclusion cookie will be set to prevent your data from being collected in future visits to this site.


You can disable the use of Google web fonts by disabling the switch below. This could heavily reduce the functionality and appearance of our site. Changes will take effect once the page is reloaded.

You can disable the use of Google Maps by disabling the switch below. This could heavily reduce the functionality and appearance of our site. Changes will take effect once the page is reloaded.

You can disable the use of embedded videos by disabling the switch below. Changes will take effect once the page is reloaded.

List of cookies used by the site, set value and short description


In addition to what is specified in this document, the user can manage preferences for cookies directly from within their own browser and prevent – for example – third parties from installing them. Through the browser preferences, it is also possible to delete cookies installed in the past, including the cookies that might possibly have saved the consent for the installation of cookies by this website. It is important to note that by disabling all cookies, the functioning of this website may be compromised. users can find information about how to manage cookies in their browser at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer, Windows 10, Windows 8.1. In the case of services provided by third parties, users can exercise their right to withdraw from the tracking activity by utilizing the information provided in the third party’s privacy policy, by clicking the opt-out link – if provided – or by contacting the third party. Notwithstanding the above, the owner informs that users may take advantage of: Your Online Choices. This service allows users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that users make use of this resource in addition to the information provided in this document.

For more information on cookies read the dedicated document Cookies Policy

Server log files

Our hosting provider SiteGround automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:
Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Date and Time of the server request
IP address
These data will not be combined with data from other sources.

How do we use the information collected?

Silvia Kurpanik bly believe in both minimizing the data we collect and limiting its use and purpose to only that for the uses for which the User has granted us the authorization or in case we are obliged to do so by law. These uses include:

1) Reply by e-mail to the messages sent by the User through the contact forms on our website.
Silvia Kurpanik does not send commercial electronic messages. By providing us with your e-mail address, Silvia Kurpanik will use it exclusively for the purposes for which it was provided. Your e-mail address will not for any reason be included in any mailing list or newsletter.

2) Respond to users via chat integrated into the site.

3) Contact the User by telephone, chat or video call to the contacts provided during registration on the site or to the number provided via the submission form on the Contacts page of the site.

4) Invoicing of services provided and tax returns

5) Collect information on the use of our website (the data collected are anonymized and are not linked to any personal data) through Google Analytics (the information collected through Google cookies can be transmitted to Google and stored on servers in different countries from the user’s country of residence. Although the information collected does not include personal data such as names, addresses, billing information etc., the information collected is used and shared by Google in compliance with the privacy policies of the country of origin. You can check the technologies used by Silvia Kurpanik simply reading the dedicated document Cookies Policy).

6) Silvia Kurpanik will not disclose for any reason your personal information collected to third parties except in the case of requests from law enforcement or courts. Silvia Kurpanik cooperates with law enforcement agencies in order to guarantee the application and compliance with the law. Silvia Kurpanik will disclose information about users to government officials or law enforcement, in its sole discretion, if it is deemed necessary or appropriate to respond to legal claims and procedures (such as requests for summons in court), to protect the property and rights of Silvia Kurpanik or property and rights of third parties, to protect the safety of the public or any person, or to prevent or stop activities that Silvia Kurpanik considers illegal or immoral. To the maximum extent permitted by the laws in force, the measures reasonably necessary to inform the user in the event that Silvia Kurpanik is required to provide the personal data of the user to third parties in the context of legal proceedings will be taken.

6) Targeted ads based on the visits of our website can be presented to the User based on his activities on the pages of our site through Google’s remarketing functions. Google uses cookies to collect information on browsing activities in order to provide the user with our ads. If you want to opt out of interest-based advertising, click here or if you are in the European Union click here. Please note that generic advertisements will continue to be shown to the User.

How you can access, update or delete your data

If you have registered on the site, you will be able to know and update your personal information relating to your Profile directly at https://drsilviakurpanik.com/en/profile/vostronomeutente. (The name, surname, address, date of birth data cannot be changed. If any of these data contains any error, you can request the modification to the address privacy@drsilviakurpanik.com.)

From your account page at https://drsilviakurpanik.com/account/ you can view your account details, change your login password and delete your account. The cancellation of the user account implies the cancellation of all the associated data. Once the account has been canceled, it cannot be canceled.

Silvia Kurpanik adopts reasonable measures to ensure that your personal information is accurate, complete and updated every time we collect or use it. If you find that your personal information is inaccurate, incomplete or out-of-date, please contact us immediately and we will take reasonable steps to correct this information.

If you are not a registered user, but have sent personal information via the contact form to https://drsilviakurpanik.com/en/contacts or have used the site chat, you can learn, update or delete your information by contacting Silvia Kurpanik directly at privacy@drsilviakurpanik.com.

How we secure, store and retain your data

Silvia Kurpanik adopts reasonable measures to store and protect the User’s personal information from misuse, loss, unauthorized access, unauthorized modification or disclosure.

Your personal information will be stored exclusively in digital form on the server where the site resides and in paper form in the tax documents issued in your name. The retention period of personal data will be limited to the minimum necessary therefore for a maximum period of time useful for achieving the purposes for which they are processed and for a series of legitimate legal or tax purposes as per law obligations, to protect, to resolve, defend or enforce the legal / contractual rights of Silvia Kurpanik and to keep a record of activities for accurate and accurate tax purposes.

Silvia Kurpanik will take the necessary measures to destroy or de-identify personal information that is no longer necessary for the purposes mentioned above.

If you have any questions about security or the storage of your personal data, you can contact Silvia Kurpanik at privacy@drsilviakurpanik.com or by phone at +39.331.8257330.

This website uses an SSL certificate verified by Let’s Encrypt to protect your personal information through encryption when sending data from contact forms and to make navigation on our site secure.

Daily backup system, protection against malware infections, DDoS attacks, brute-force attacks, injection, cross-site scripting, zero-day attacks.

Do Not Track notifications

The Do Not Track (DNT) header is the proposed HTTP header field DNT that requests that a web application disable either its tracking or cross-site user tracking (the ambiguity remains unresolved) of an individual user. Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may wish to visit www.allaboutdnt.com.

Age restrictions

The services provided by Silvia Kurpanik are available exclusively to users over the age of 18. The services provided by Silvia Kurpanik are not intended to be used from those under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us at privacy@drsilviakurpanik.com.

Changes in our Privacy Policy

Silvia Kurpanik reserves the right to modify this Privacy Policy at any time. If we decide to change our the Privacy Policy, Silvia Kurpanik will publish these changes in this Privacy Policy, so that the User is aware informed about the data collected, the methods of use and the circumstances in which they are disclosed. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Data Controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Dr. Silvia Eva Kurpanik
Via 27 Aprile, 19/R
50129 – Florence – Italy
+39.331.8257330
E-mail: privacy@drsilviakurpanik.com

Data Protection Officer

If you are a resident of the European Economic Area (EEA) and believe we maintain your personal data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to our supervisory authority:

Dr. Silvia Eva Kurpanik
Via 27 Aprile, 19/R
50129 – Florence – Italy
+39.331.8257330
E-mail: privacy@drsilviakurpanik.com

Contact

If you have any questions, concerns or complaints about our Privacy Policy, our practices or our Services, you may contact our Office of the DPO by email at privacy@drsilviakurpanik.com

In the alternative, you may contact us by either of the following means:

By Mail: Dr. Silvia Eva Kurpanik, Via 27 Aprile, 19/R – 50129 – Florence – Italy
By Phone: +39.331.8257330

We will respond to your request or complaint within a reasonable time and we will try to solve any problem as soon as possible.

Legal references

This Privacy Policy is drafted in fulfillment of the obligations established by the Legislative Decree of 30 June 2003, n. 196 – Code for the protection of personal data and by the GDPR n. 679/2016.

This Privacy Policy only applies to the drsilviakurpanik.com website.

Last revised: October 5, 2019