VIDEOCONSULTATION
Suitable for any medical problem that does not require a direct physical examination. 30 minuters are scheduled for any video consultation. It includes the collection of the medical history and the current symptoms, creation of a (suspected) diagnosis and the recommendation of a therapy or further diagnostics. At the end of the virtual consultation, documents such as prescription, referral and medical certificates will be issued directly on the platform and also send by email.
If you do not have time to come to the practice a second time, we can also discuss your results in a video in a video consultation or by phone.
CHAT CONSULTATION
This is a less expensive type of consultation suitable for simple, everyday medical problems or short questions about health issues. Consultation via chat provides for a brief exchange of questions and information between doctors and patient leading to a suspected diagnosis and therapy recommandation. The doctor reserves the right to refuse this type of consultation for medical or legal reaons when it would lead to a risk for the patient.
DISCUSSION OF EXAMINATION RESULTS
Discussion of test results via video or telephone.
If you do not have time to come to the practice a second time, we can also discuss your results in a video in a video consultation or by phone.
The medical and legal general regulations for telemedicine services can be found in our Terms and Conditions.